Team
Meet the Team
Field Operations
The Face of Elevate: The on-location Field Operations team is there for you when you need someone to be physically present to assist. They’re your in-house IT Department, when you want it. Their positive attitudes, responsiveness, and swift resolution times make them the best representatives of Elevate’s belief that we’re better together!
Help Desk
Service with a Smile: When you reach out to Elevate – you get a technician. We believe the best way to deliver excellent service is to make sure that when you reach out, you speak to a person who can help you. The Elevate Help Desk is the first, and often last, stop you’ll need to make when you have a technical issue of any kind.
Sales
The Velvet Glove: Our sales team is strongly oriented toward client and user care, providing technical answers to our clients’ business needs, and keeping track of the rapidly-changing requirements of the modern workplace.
Engineering
Product Expertise, On-Demand: Our engineering team is broken into two expert divisions: Project Engineers - responsible for specifying, researching, and rolling out new systems and products. Support Engineers - providing escalated support on complex systems and programs.
Project Management
Coordinated and Integrated Direction: Our Project Coordinator pulls together all the resources needed by our engineering and sales departments, spending half their time ensuring delivery on-time, with above-expected results, and half their time assisting with inter-departmental coordination.
Internal Operations
The Navigators: Our Operations team handles all internal processes and client account questions, always seeking opportunities to improve our processes and standards both internally and for our client-deliverables. From start to finish, the Operations teams have their hands in every part of the client and employee experience here at Elevate - keeping track of both where we’ve been, where we’re at, and where we are going together.
Executive Team
The Steady Hand on the Wheel: The executive team sets direction for the whole company, keeping a close eye on our end-user experiences, community outreach and security posture.